BlueMail embeds a unique ability to detect not only connection to the network, but also actual network performance and specifically connectivity to your mail providers. So you may have internet but still not be able to access your email or send emails. Few common solutions that solve this in many cases are: Switching your network between […]
Emails Missing from BlueMail for iOS?
There are couple of directions that may cause missing emails: Do you use also PC / Web clients for your account? If so, is it possible they are configured to POP3, and hence “pull” and delete the mail from the server (as POP3 often does). If this is the case, you just need to configure […]
How to Hide the Bottom Bar in List View Mode?
When you scroll down – the bottom bar will disappear.
Unable to Connect to server (Error 3011)
This error means your device cannot connect to your provider’s mail server. It can be anything from no network, intermittent or unstable network, or even a good internet connection in general but inability to reach your specific provider’s mail server. The most common solutions are: Switching your network from WiFi to cellular or vice versa. Using another WiFi […]
How to Rate BlueMail for iOS with FIVE stars? *****
You can rate us from the App Store. We value the time you take to help others enjoy BlueMail as much as you do!
How to Provide Feedback?
You can provide feedback directly from BlueMail for iOS by tapping (o o o) | About | Send Feedback. We appreciate and review every feedback we get, and promise to blush on positive feedbacks, as well as to try and answer any of your requests. You can also email us on any issue. We are here to assist you.
How do I Update the Application. Shall I Remove the Previous Version?
No, there is no need for that. The app will be automatically updated every other week or so. If auto-download updates is disabled on your device, please go to the App Store and check for updates manually.
What happens when my Phone/Device Disconnects while Sending?
Don’t worry, BlueMail will attempt to send your email after you reconnect to a network.